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Frequently asked questions

Do you ship anywhere in the United States?

Yes. FREE UPS shipping anywhere in the United States. Shipping is FREE and delivery takes 7 to 14 business days.

Are accessories covered by warranty?

The 12-month warranty is for instruments and does not cover accessories. If an accessory arrives with a manufacturing defect, report it within 5 calendar days of delivery to support@karmaguitars.mx.

What should I do if my package arrives damaged?

Report it within 72 hours of delivery to warranty@karmaguitars.mx.

What string gauge do Karma docerolas use?

Gauge 10-47, strung in pairs. Heavier gauges must not be installed.